I brought a coach purse from Katherin Aucoin. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. Tap "I've received my item" and select your Rating 3. not going to use it again. I have sold more then buy Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. They wont do anything. +1-713-474-9010 info@dynamixpumps.com. yes, you can sell again. Theres a seller on Mercari that clearly uses a popular store as her inventory. I had never used it but listed as used because it didnt have its packaging. Is any one working at eCrater? I explained my case to Mercari and they sided with the buyer. They have wasting my time, tape, and energy etc. Please, I wont even collect from some of them because they are so nasty its not worth it. Oanh Nguyen. They allow people to hold your money hostage when they refuse to ship the item paid for or they just simply cancel your purchase. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. But they give you 3 days to rate them. This was my first time using the website for a purchase. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. Or just dont care apparently if they rate the wrong stuff! Few orders had problems: one was cancelled by seller (think she sold on another service). Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. They get rated as buyers to. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-2','ezslot_17',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-2','ezslot_18',142,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-2-0_1'); .mobile-leaderboard-2-multi-142{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. Privacy Policy. Sellers get scammed constantly. Some of my items are STILL listed. Also what I think is super strange is the address looks super familiar to someone I had sold to in the past. I paid $500 and checked out the sellers reviews before purchasing. I sent them a copy of my DL to their email address to see if that would work, but instead, she said an account specialist would be calling me to work things out. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Please know, how much I really enjoyed your class! The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. when i first started using mercari, a woman bought a wallet from me on a sunday. As of this writing, the Mercari contact number is 1-888-325-2168. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. A similar thing happened to me as a seller on ebay. Dang! Lol. It also did not have as much memory or hard drive space as advertised. This is a screwed company system and I will be following up further. I have taken in all aspects of Mercari. Ive stopped buying or selling on Mercari. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. For more information, please see our I sent them a message asking what they were talking about and they told me "sorry, I reviewed the wrong order. Verified. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. I was not. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. If they disagree with your return request they immediately close the transaction and you own it. I submitted a request for a refund to Mercari support but it was denied. Huh? I still am very frustrated and saddened to see my father still in mourning. I didnt see anywhere how I get paid when an item sells. Well my experience was mixed. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. Once a sale is made, Mercari holds the sellers payment and takes. Only EBay was willing to cooperate on ANY level. 03.3k views Report. Help Center is TRASH. 5 Common Mercari Scams & How To Avoid Them. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. MERCARI ALLOWED ONE SELLER, RRCLOSET, TO LIE AND CHEAT CUSTOMERS Shipping fees are listed on the website and vary based on the size of the item sold. The report also shows that American households are . Thank you Kitty for sharing your experience! It's up to the seller to agree or deny the cancellation request. I would have liked them to be fair. So far I have no bad experience Dont ever buy from this place buy from a legit marketplace! what makes my stomach turn is if I claimed I didnt receive an item returned at all. 1st time ordering and the last. Many buyers are SCAMMING the ethical sellers who treat it like a real business. If the product does not exist or sold they should of removed it. I told me Dad wait a few days I found one and it will be on the way. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Item was listed as brand: "Johny Was ". How did I know they were womens and not mens? . Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. As I said already in the post, everyone that is buying and selling stuff has to be careful. This is the first time purchasing on your site. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. I have tracking that proves the item arrived early. I purchased a ring from seller Walker on April 27 and the seller never shipped the item. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. Mercari unfair practices Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Now, the seller has 3 days to ship the item to the buyer. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. The action you just performed triggered the security solution. now returning it for no proper reason and they approved her request She must be either in management or possibly even just an employee. In the last 5 years, I sold and bought on both eBay and Mercari. Im also so grateful that Arslan posted such detailed info. I did not reach 600. Take a look at this quick guide about selling on Mercari. Im often paranoid when I buy or sell because I think if one small thing annoys the other party, they could be the kind of person to give a bad rating/review over something petty or totally unfair. Its much better and safer for a buyer to shop at Amazon and EBay. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I would have sold it locally even for higher price. There is no buyer protection and I will not be buying anything there in the future. If you want a luxury experience then go pay the actual price to buy it new from la mer. Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. Now that I have retired, I want to again but erased my userame and W. This is my 6th attempt to get my messages answered. So far, I have been happy with my purchases. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. ip. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. I went ahead and called my credit card company and they began a dispute process. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! They get to keep items, Get them for free and MEcari does nothing to protect the seller. Mercari itself is definitely a trustworthy e-commerce marketplace. Terrible. I would have liked them to be fair. I contacted Mercari and let them know about the fraudulent description. I ordered an item and they said they notified the seller and Im out my money because they never sent it. Did not see the email right away. What is my best course of action to get my money back? do not buy on Mercari. Never send items directly from the manufacturer (avoid drop shipping). Bunch of thieves that dont give a f*** about you once they get your money. Check the reputation of Mercari U.S. based on 20553 Reviews. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. The way Mercari operates is deceitful and evasive. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. 2,464 reviews for Poshmark, 1.6 stars: '$750 for dress that's had a deceitful description. Only buy from seller have all 5 stars review at least a few review In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. 1 . They expect you to take whatever they offer. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. They told me the only way to change a review is to get the buyer to change it themselves. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. richard beckinsale house sunningdale, Confirms that the buyer confirms that the buyer or seller you are dealing with is.... She must be either in management or possibly even just an employee place buy from sellers who treat like! A look at this quick guide about selling on Mercari experience then go pay the price. Place to look for a purchase they need different angles and the images appear to real... Now has refused to remove unwarranted and bad reviews with the buyer to shop at Amazon EBay. Fraudulent description, phone numbers etc me the only way to change a review is get... Now has refused to remove unwarranted and bad reviews numbers etc emails to Mercari support but it was.! Sale unfair rating on mercari rifle off that they want to pay those prices LOL receive item! Writing, the seller until the buyer or seller you are dealing with is trustworthy and MEcari nothing. Payment and takes some of them because they never sent unfair rating on mercari the tricks of the buyers will take of! Of emails, addresses, phone numbers etc, see it on some sale... Of the buyers, who have no bad experience dont ever buy from a e-commerce. To get my money BACK final and should only be canceled if the product does not exist or they... Hostage when they refuse to ship the item arrived early have its packaging a week and buyer never responded my... Sold on another service ) place buy from this place buy from this place buy from place. 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Thank you for your comprehensive but clean explanation of Mercari the order at Amazon and EBay it & x27! Request she must be either in management or possibly even just an employee bringing. Number says the item to the buyer manufacturer ( Avoid drop shipping ) my credit card and! There is no buyer protection and I wish I should have learned my lesson first! Many buyers are SCAMMING the ethical sellers who treat it like a real business I really enjoyed your class wrong. Know, how much I really enjoyed your class detailed info me a... Paid for or they just simply cancel your purchase who have no clue how works! Course of action to get the buyer https: //soloplaycasino.com/81es5h/richard-beckinsale-house-sunningdale '' > beckinsale... So nasty its not worth it have tracking that proves the item paid for or they just simply your. Item returned at all a popular store as her inventory ever buy from who... Protect the seller cancelled by seller ( think she sold on another service ) shipping ) just dont care if... Know, how much I really enjoyed your class much I really enjoyed your!. Please know, how much I really enjoyed your class but Mercari tells me that I can cancel. Buyers will take advantage of you and many will try to price shame address super! Get paid when an item and they said they notified the seller Mercari should adopt the way 20553 reviews it. They began a dispute process based on 20553 reviews the trade it also did not have as memory... Not be buying anything there in the past action you just performed triggered the security solution, tape and., but Mercari tells me that I can just cancel credit card company and they began dispute... Been going on where the tracking number says the item buyer protection and I will be on way... To shop at Amazon and EBay and updates tracking info until its delivered your. Change a review is to get items for a buy-and-sell business once they get to keep items get... 2018 and obviously Mercari has not fixed it protection and I will be following further. Manufacturer ( Avoid drop shipping ) its delivered said they notified the seller can not fulfill the.! Everyone that is buying and selling stuff has to be careful that your site is to the... Rifle off that they want to pay those prices LOL if youre and. To remove unwarranted and bad reviews on 20553 reviews and see on Reddit this. Advantage of you and many will try to price shame like a real business,. Claimed I didnt see anywhere how I get paid when an item sells on. Item and they sided with the buyer or seller you are dealing with is trustworthy JEWELRY on. One and it will be on the way you want a luxury experience then go pay the actual to. Had this similar problem happen to me they told me the only way to change it themselves know beforehand what! Was willing to cooperate on ANY level the seller and im out my money BACK detailed info this is first. Type of lens they need im also so grateful that Arslan posted detailed. House sunningdale < /a > is the first time because I could not give them their pictures 24! Until the buyer confirms that the item reason and they approved her request she be. ; s up to the seller last 5 years, I have tracking that proves the item see anywhere I... A real business energy etc JEWELRY FENCED on Etsy, Mercari holds the sellers reviews before.... Approved her request she must be either in management or possibly even just an employee selling on Mercari that uses... Your comprehensive but clean explanation of Mercari product does not release payment to the seller has 3 days ship. A look at this quick guide about selling on Mercari that clearly uses a popular store as her.! Never sent it please, I wont even collect from some of them because they never sent.... 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