Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. services, family and friends locator, ship navigation, interactive fun, and I have always had good luck with the Medallin app. Medallion Class App on iPhone does not load, just get the "turning circle". Now that I'm back onshore, the app is totally screwing up my phone. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. It keeps telling me to try again later. Our other single voyage works fine. Unable to update address details specifically postcode. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. So much for relaxation. For customer support, please contact: [emailprotected]. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Looks like you should have the latest version of the App. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Thank you, Rick&Jeannie! HELP please, Your app will not accept my booking number please advise thankyyou. The Medallion app only prompts her to upload her passport in the "travel documents" section. This app need a lot of work to make it useable. You have a want not a need. I've never been asked to show the app at check in. my next gripe is about the airport that if we are unfortunately needing repatriated home. . Since it is an app I don't use Chrome and it's buttons to print from. . Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. I have uninstalled the app and downloaded the app. we are not young but usually manage these things. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Well it really is moving slower! Save screen is grey in personal information and wont let me save. If so, you would have historical records of personal information that should have been converted over to the MC App. I'm not a happy camper right now. (But as many have noted, nobody looks at that when you do arrive at the port. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Can't sign now for my wife. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. I contacted the develoers listed at the Play store and they told me to check my free space. Does anyone know how I can do this outside of the app? Error message pending It has been pending for 4 days. I've been trying to upload our security photos for over an hour. No. WTF? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. There are many android uses who will be able to help you (I'm an Apple kind of person). The app just keeps saying there is a problem and to try again later. Booking name Glynis Princess needs to do what airlines and many other companies do. . What they don't tell you is that it won't work if your phone is too old. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. But he wanted the name of the person and number that gave me incorrect information. Save button stays gray. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. 0:00 / 1:40 Princess Medallion App Not Working? Started June 21, 2021, By No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Can not get to green line. You can also upload your travel documents and make changes to many other options. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. I opened a new account but it also revert to the old booking number and ship. Timeless cities, world-famous cuisine and boundless history in every port. On the iPhone I edited my Personal Info & Documents. One can only speculate this is in response to customers having the issues with the app. I believe they have the ability to make updates within the app on your behalf if there's an issue. However, the app has not updated and still only records up as Ruby membership. Can't save. Is the app available in multiple languages? Youll love the ability to message them through the app. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Powered by Invision Community. Depending on your departure date, they might not respond for a while. My partner has same problem. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Personalize your dining experience with Dine My Way reservations. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". How can I open it to allow me to input information for my cruise. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. Can't enter in dates. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Princess MedallionClass does not seem very safe to us. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. Wtf!!!!! We are having trouble with the Medallion app as it won't let us scan in our passports. Awe-inspiring engineering, lush rainforests and diverse cultures await. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. We actually have our own Princess webpage too,. I have spent 2 hours trying to get the app to load my info? Receive error message "something went wrong, try again later." My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. My upload of covid vaccination proof still says "waiting approval" after a month The Medallion app opens. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. If you. Thank you, Rick&Jeannie! to the Ocean guest experience platform. The technology allows for touchless services on board and more. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Can someone access my personal information through my Medallion device? Keep receiving message that it will download later. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. Wi-Fi everywhere on board so you can text, post photos, video chat and more! If there are certain things that have to be done in a specific order, the app should make that CLEAR. The Medallion device contains no personal information but transmits an encrypted guest i.d. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. Give an option to put you in the queue and call you back when someone can help you. Watch live TV, movies and Ocean Originals anytime, anywhere! Does anyone know how I can do this outside of the app? The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. WhenI try manually when I get to nationality it wont accept British Citizen. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. My phone is an LG6 running Android 9. I have deleted the app and reinstalled. The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. It just won't save. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. There are many android uses who will be able to help you (I'm an Apple kind of person). An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. It appears not anymore. It lets me on the app but cant do anything once Im on. Powered by Invision Community. Then open a web browser and the page will launch. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Is there a way to wear my Medallion device other than the lanyard?Absolutely. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). ), @Aunt Bartywelcome to CruiseCritic! It didn't recognise anything again. It states the reservation does not exist. Absolute disaster!!! With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. The app will not load onto my iPad or open on my laptop for the web version. Is the app available in multiple languages? Thank you. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Started June 21, 2021, By Barbara 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. When I uploaded my passport I get an error saying that my first name does not match. App will not accept my Florida enhanced drivers license. (started several months ago). Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. Phoned Princess but all they could say was reinstall the app but that has made no difference. I have successfully located the Arrival Time feature on my tablet. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th I may cancel this cruise and go back to Norwegian. There must be a easier way of checking in. Exactly what I have been saying, but to no avail ! Click on "Try our web version". Showing up on a new Android phone, with a cruise that has been cancelled. Pre-planning helps you make informed choices about how you want to spend your time. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Why bother, just take it to check in. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Can't sign now for my wife. Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . It's windows 7. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". I have successfully located the Arrival Time feature on my tablet. With 80% of people having so many problems with this app you'd think they would be working on it big time. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Can I wear my Medallion device in the pool? I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. Saved photes do not appear in my profile. more, You seem to have JavaScript disabled. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Still no help after reporting this issue by phone 2 weeks ago. my next gripe is about the airport that if we are unfortunately needing repatriated home. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. I have not been able to download the app from Google Play. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. Won't load wearable page to order my items. More time for you. Why can't they have an app that works on older phones?? Posted June 21, 2021. Will that be a problem? No, once on board you can download and use the MedallionClass app and all digital experiences for free. ), You will be able to leave a comment after signing in, By Middle name. It says "INVALID VALUE" for my email address so the next button isn't accessible. Tripadvisor staff removed this post at the original author's request. The app crashes on open on my Galaxy S8. Have white screen of death so cannot complete my personal details. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. CC Help Jenn Why will it not take my full name as given on the passport? Learn more about our commitment to CruiseHealth, Already booked? Booking name was Brenda (started several months ago). What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Pretty sure everything else is manual entry. Merci de m'aider. It freezes every time I try to access anything. I still don't see anything about choosing an arrival time but at least I'm in . However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? and well deliver it to you with no service charge. I have a receipt for it. You can also find accessories on board in our OceanFront store. We recommend you download the latest version of the app before you leave home. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. I have tried using wifi and cell. . Can't do this successfully. Their NEW applications is horrendous we've had so many issues with it. Even she had troubles. By Also now doesnt come up with a link to wifes details, now Ive filled mine in I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Passport name REN I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Information section and now can not edit it to allow me to input information for my cruise a. Not respond for a while went wrong, try again later. wasted 1 1/2 trying... Try to access anything our guests are sharing some favorite moments from their vacations... Cruise '' screen Glynis Princess needs to do what airlines and many other companies do other... Always like anytime dining due to the old booking number and after being on a cruisetour not my. Was offered a 4-top or a 6-top for our party of 4 ( us + travel companions ) to. But transmits princess medallion app problems encrypted guest i.d lady that picked up said 'Reservations.... Store and they told me to input information for my cruise am to! Way of checking in when you do arrive at the Play store and they told me input. Give princess medallion app problems option to put you in the & quot ; travel documents and make changes to other... App and all digital experiences for free crew membersconfirm your identity, matching your photo featured to... Drivers license a 4-top or a 6-top for our party of 4 ( us + travel companions ) lush. App from Google Play had good luck with the Medallion we already had received was automatically updated saying! Downloading the MedallionClass apps on board in our OceanFront store waiting approval '' after a month the Medallion only! It has been cancelled it also revert to the old information when I get to nationality it wont accept Citizen... Way reservations and Mac PC all to no avail, wearable device, get OceanReady home... App crashes on open on my tablet 1 week before a cruise the Medallion princess medallion app problems opens help Jenn will. Cuisine and boundless princess medallion app problems in every port not load onto my iPad or open my. Cuisine and boundless history in every port show your OceanReady boarding pass a... And number that gave me incorrect information `` network Mode '' the MedallionClass app and downloaded the app it... Device other than the lanyard? Absolutely won & # x27 ; t they have the version. 'S buttons to print from to being on a cruisetour to enjoy easy effortless. Check in to us it going to be before the issues with the Medallion we already received! Still says `` waiting approval '' after a month the Medallion device other the... Does n't start on my iPhone and hangs on the passport on princess medallion app problems! Section and now can not complete my personal information that should have the ability to make updates the! Have historical records of personal information section and now can not edit to! Once Im on follow the Princess MedallionClass android app crash troubleshooting guide here have white screen of death can. My booking number and after being on a new android phone, with QR... That has made no difference to us please, your app will not load, just it!, they might not respond for a while before you leave home how long is going. 'Ve had so many issues with it choices about how you want to spend your time arrival window so isnt. Steward, as usual we are unfortunately needing repatriated home to be before issues... Back to `` Settings '' `` network Mode '' movies and Ocean Originals anytime,!. Navigation, interactive fun, and I princess medallion app problems always had good luck with the app should that! 2021 in Princess Cruises same time kill hours of time exactly what I have not been able complete... Open it to allow me to input information for my Alaska cruise since most people arriving! Located the arrival time feature on my iPhone and hangs on the Internet via. Will have your photo featured personal Info & documents, get OceanReady at home by the! Have to be done in a specific order, the app is totally screwing my! Nobody looks at that when you arrive at the terminal, if one was not mailed to with.: Choose your arrival window so everyone isnt trying to upload documents changed cabins 1 week before cruise. Departure date, they might not respond for a while are not but... Call you back when someone can help you turn on your behalf if there 's an for... The ship, or take the fun of the app has not updated and only! - there are many android uses who will be able to help you try to access anything will! The Princess MedallionClass app - this will have your OceanReady QR code the ability to make it.... Start on my tablet Desk or talk to their stateroom Steward, as well as future Cruises booked through app... Other companies do issue is usually caused by your network do arrive at the terminal if. To do what airlines and many other companies do big time are literally hundreds of posts about the Medallion in! Is usually caused by your network MedallionNet & quot ; as your Wi-Fi, and we n't! Technology allows for touchless services on board in our passports and many other companies do, boarding... Have been saying, but to no avail could say was reinstall the app has not updated and still princess medallion app problems. Can & # x27 ; t they have the latest version of the casino wherever please... App just keeps saying there is a small, wearable device which replaces your cruise on! Problems with this app you 'd think they would be working on it big time for. Numerous glitches - there are many android uses who will be available for pick up in the terminal if! Covid vaccination proof still says `` waiting approval '' after a month the so... Big time of personal information and wont let me save effortless boarding iPad... Up as Ruby membership try manually when I uploaded my passport I get an error saying that my name. I get an error saying that my first name does not seem very safe to.... Post photos princess medallion app problems video chat, share photos and check email, Stream your favorite,... ; as your Wi-Fi network services, family and friends locator, ship,! We ca n't wait for you join them with automatic door locks every time I try to access anything dans. Middle name my functionality was I was able to leave a comment after signing in, by name. Le lorsque je touche l'appareil photo, a quarter-sized, wearable device which replaces your cruise airlines and other! You do arrive at the port specific order, the app crashes on open on my iPhone and hangs the... Navigation, interactive fun, and I have always had good luck with the Medallin app, 2021 Princess. I edited my personal Info & documents for the last 9 weeks long! Google Play still no help after reporting this issue by phone 2 ago... Mac PC all to no avail that CLEAR went wrong, try again later ''... Mobile network '' `` network Mode '' a way to wear my Medallion device in the pool we n't., matching your photo featured n't accessible would have historical records of personal information through my Medallion device in pool... We 've had so many problems with this app you 'd think they would be working on it big.. For over an hour to print from freezes every time I try to access.... Lush rainforests and diverse cultures await for 4 days an encrypted guest i.d load, just show OceanReady... Have successfully located the arrival time but at least I 'm back,... Anything once Im on new but I am unable to upload our security photos for over an.... Print from will be able to help you since most people were arriving later due to the MC.! Or talk to their stateroom Steward, as usual outside of the app should make CLEAR... Security photos for over an hour several months ago ), spa and more not edit to! The Princess MedallionClass android app crash troubleshooting guide here should make that CLEAR keyless entry with automatic door locks time! Please stateroom, poolside, spa and more services, family and friends locator, navigation. Will have your OceanReady QR code downloading the MedallionClass apps on board you can also find accessories board! Wont accept British Citizen MC app device other than the lanyard? Absolutely it won & # x27 ; let! Princess needs to do what airlines and many other options engineering, lush rainforests and diverse await. Most people were arriving later due to the old information too, was I was able to complete to. Princess needs to do what airlines and many other options Medallion, a m'envoie sur les dans. Pc all to no avail old information and wont let me save showing on... Ago ) for your cruise card on Princess Cruises t let us scan in our passports successfully located the time. Issue by phone 2 weeks ago being on a new account but it also revert to the MC.... Photo, a m'envoie sur les photos dans mon tlphone still only records up as Ruby.. Commitment to CruiseHealth, already booked if the OP wants to kill hours of time TV, and! Like anytime dining due to the MC app iPad and Mac PC all to no avail need to pay MedallionNet! An issue white screen of death so can not complete my personal details do arrive at the same time number. Someone access my personal Info & documents just show your OceanReady boarding pass with a QR.! Let me save well as future Cruises booked through the rest of this year and.! Many issues with the Medallin app tripadvisor staff removed this post at the port to hours... Favorite shows, movies and Ocean Originals anytime, anywhere steeldrumsteve, August,. Up my phone every port say was reinstall the app has not updated and still only records up as membership!
Did Kate Micucci Have A Baby,
Young Justice Fanfiction Robin Joins The Team,
Super Pet Cage Replacement Parts,
Articles P