"Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Anyway, I just wanted confirmation that it would eventually get here. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. I am already signed up with Fedex and have my address in my profile. I too needed this post. Not sure what will happen in 2 days. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. Fair warning, you may be direct to wait in an online queue. I don't order a lot from walmart but when I do, there's always an iss. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Mine has shipped and FedEx says it's going to be delivered tomorrow. I'm skeptical. I'm personally in the same boat as you, this is really frustrating all around. Edit: Got it a while back! Mine on Sony still says preparing to ship. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. It said it would arrive Saturday, but was awaiting carrier pickup. You can also use Track Status to see its shipping details. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Glossary for order status I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. I ordered a digital edition from PS Direct and it shipped yesterday. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. For the fedex app? Can I transfer PS4 disc game applications to my PS5 Digital Edition? The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . Create an account to follow your favorite communities and start taking part in conversations. Your package may be shipped using either FedEx or UPS. Ordered through Target US, still hasnt shipped. You are using an out of date browser. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. As topic states has anyone had their Preordered PS5 ship from Sony yet? Processing: July 23rd. Xbox Series X. Walmart preorders check the FedEx app for tracking info! Lol. Give the store time to process your order. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Click on it, then click on Order History. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Would it work still if I have the order number? PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. Let everyone know about your favorite games this year! Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Everyone is trying to order a PlayStation 5, and its been causing problems. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. Ordered mine on the 22nd. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Press J to jump to the feed. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Does your shipping say its from sie llc or a third party? So, yeah, definitely have confirmation. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Yup, I got an email from Sony this afternoon saying my console has shipped. Walmart still says preparing order, and I got the delay email. It arrived Sunday morning around 10:15am while I was at work. If you experience this for more than 24 hours please reach out to the shipping courier for an update. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Shipped: July 29th. Fedex confirm this morning and Sony email this evening. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. It was free if you had playstation plus. Thats not so great on PS directs side. I just dont have the tracking number or anything. Yup. Ive waited a year, I can wait another week lol. September 10, 2010. Did you also order on the recent drop, August 17th? In the app, youll have to tap on the product listing first. When someone finally picked it up, the expected date changed to Sunday. Still just says preparing to ship. 5) What is the PlayStation Plus free shipping benefit? 2023 GAMESPOT, A FANDOM COMPANY. My order is from first Target wave. Peace of mind for those of use that finally got one ordered. Says signature required so hopefully it should be a smooth drop off. Anyone else get that email? Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. (Checked all the folders). | ResetEra The ResetEra Games of the Year 2022 Vote is live! Thank you for the heads up! Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Despite the console being in NJ (Im in NYC). Videogame sales slump further in August, but Xbox 360 is king. api.direct.playstation.com should appear below. Has anyone's PS5 shipped from Sony yet? HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. The order has shipped, but the postal carrier has not scanned your package into their system yet. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. On my way out the website, I saw Xbox Series X . The shipment details attached to my shipping confirmation report 17 pounds. It was just sitting downstairs when I went to throw away trash. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. Find out when yourdirect.playstation.com order will ship, and how to track its progress. Try this. I decided to download the app so I can have updates and saw 2 tracking numbers available. the Fedex thing worked. Once I registered it pulled in my sony order and its already shipped. The number of hours played in game list not updating? Console/game discussions, news, support, trophy/media sharing and more! Yes its on hold and wont ship until release. HelloSnake Star. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Sep 16, 2016 30,391 26,292 This is the way. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. I ordered through Sony Direct. nov 12th. Just glad I was able to secure one. I guess I am luckier than many of you. The PlayStation Direct store uses FedEx for shipping. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. 0 20 Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. App users need to look for Purchases. copy. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. I ordered mine on the 28th of November, i just actually hope something happens. Shipping Label Created or Awaiting Carrier Pickup. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Per shipper instructions, package will not be delivered until the scheduled delivery date. Geographic, holiday and other restrictions apply. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . lol who else is here after just picking up their PS5 online? Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. The number of hours played in game list not updating? all is good, I have a tracking number :). While supplies last, of course! We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. I'm in NY and ordered last night. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Was in the first wave from Sony Direct. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. did you end up getting it delivered? Pre-orders for PlayStation 5 have been a mess. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Like i dont want it receive air and not be home to grab it, is this fixed? This is a time when vigilance will be rewarded. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. It's not on launch day, but I'm grateful to even pre-order one. Its scheduled for delivery on Thursday. You're browsing the GameFAQs Message Boards as a guest. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). The rep repeatedly gave no assurance of the order being fulfilled. Weird how it was already tied to my email but it's cool. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Large orders may ship in multiple packages depending on size of the items and box sizes available. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. I ordered one on the 14th as well. Couldn't believe how quick the turnaround was. Thats how I knew my ps5 shipped before sony site updated it. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. You can click the . 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Order Placed: July 22nd. Thats a bit weird. 2023 GAMESPOT, A FANDOM COMPANY. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. They charged me on Thursday but, still says preparing to ship. Bit worried. Hold tight! I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. If you were charged your console has been picked up and is being held for the mandated delivery date. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Search the top right of the page for the link and icon of your user account. I was able to secure a PS5 on Nov 25th but no email confirmation. Did you get yours? Press J to jump to the feed. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. I've been checking that and haven't seen anything yet. Neither has shipped yet. Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. My kids shipped on Friday, mine shipped on Sunday. Depending on the. How can get noticed through FedEx? Hopefully that gets updated. Wood Elves aren't made of wood. On the left side of the page, click the hamburger icon to open your user panel. How long did it take to get your PSVR2 if you selected expedited shipping? So I managed to order a ps5 through Sony direct on sept 14. Basically they say all they can see is the same info we can see. Yeah, I did order a PS5 yesterday (August 17th). Still waiting on Demons Souls though. Edit: Got it a while back! The message claims that the next-gen game console will not ship. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. I was pretty impressed. I live in socal. They also said they couldnt comment on what people are saying about cancelled orders on the web. You can find the carrier on the 'order details' page when you select 'track my order'. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. yes my DE was picked up today at 3pm by fedex. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Anyone else have this issue in the last with Sony direct? Nothing else. I believe the shipment itself takes about a week to two weeks before it actually ships out. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Says itll be here Thursday. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. In right pane, right-click and select all. Look up your order tracking details through, On the details page, enter you mobile number next to. repta55 posted. Community Software by Invision Power Services, Inc. Press J to jump to the feed. Amazon is where I preordered mine. Heres why: Refunds are not available when your order is in preparing to ship status. Click on it, then click on Order History. That worries me. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . Your community-run home for all things PlayStation on Reddit! Get started with your Walmart+ membership here!. Saw some on Twitter today from Sony, so yes. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Different events in certain areas can impact carriers. I called my credit card company and they confirmed there is no freeze on the funds. The order was delayed, check the tracking information for details and an updated delivery date. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. Sometimes this happens when there is high traffic for the shipping couriers. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Check for known shipping delays in your area . This page will give an overview of your previous orders. So far Sony has me satisfied. I bought one of those PS5 bundles for my brother back around the first week of july. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. But my PSN order status now says preparing to ship. It says it will arrive on the 26th. I got an email today saying my order was delayed. Press question mark to learn the rest of the keyboard shortcuts. Says I'll get it by 8pm thursday. Feb 16, 2023. If you reach an error page, keep refreshing until the main site loads. M'aiq still wonders about High Elves. 3,203. Also included a link for tracking info. It gives NES era ninja gaiden vibes, which is cool. Ps direct still having long preparing for shipment status? Not sure why your console is still not shipped. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 This page will give an overview of your previous orders. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. Some customers have spent 2 - 10 days waiting for the "processing . You need to be a member in order to leave a comment. I saw they shipped fed ex now its just in God's hands that it makes it to my house. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Please use your order number and email address used during the purchase. One for my Series X and another for PS5. How long did it take for your PS5 to ship? The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. I think Sony has no idea what to do with their first party IPs? Preparing to Ship: July 28th. Start a new thread to share your experiences with like-minded people. It may not display this or other websites correctly. The warehouse is kinda near the delivery location, 30 minutes of driving. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Anyway, I ended up getting it earlier than my projected arrival date. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. Here on the PS direct still having long preparing for any drop CA 10 min wait, says it #. Not could not but would not give any ETA or any semblance of expected! For shipment status may not display this or other websites correctly near delivery... 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Im still stuck on preparing to ship the expected date changed to Sunday know that stocks of PS5 limited!
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