have further made an impact on the company's reputation. NYUJ Legis. Benefits/Challenges of a Diverse Workforce. Use tab to navigate through the menu items. (JEC, n.d.). After this analysis Ubers credibility has been shot in my opinion. The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. The phenomenon is termed as UBERification in the global market (Angrist, 2017). 2023 gradesfixer.com. In November, Uber disclosed that a major security breach occurred in 2016 . Our local operations span across Australia, US, UK, South east Asia and the Middle East. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. Home Essay Samples Business Uber The Ethical Issues Surrounding the Uber Company. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. Lussier, R. N., & Hendon, J. R. (2019). Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. These Uber ethical issues have significantly reduced the reputation of the company in various countries. So can Uber afford to become ethical? By continuing well assume you board with our cookie policy. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. Herein lies the problem. Copyright 2022. totalassignment.com. Not a whole lot. Eventually, this additional cost will be felt. If agreed, the drivers are provided with the sign-up kit at the moment. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. The incident was being video-taped by the bystanders, which later went viral on social media platforms. You can find Ubers ethical position on its . Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. In Proceedings of the 2018 World Wide Web Conference (pp. Uber- Ethics & Legal Standards. Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. Uber vs. taxi: A drivers eye view (No. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Remember: This is just a sample from a fellow student. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. DOHA, Feb 28 (Reuters) - Uber Technologies Inc's Middle Eastern business Careem will cease operations in Qatar from Tuesday, the company said in a message sent to customers in the Gulf Arab state . Passenger Safety. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. In general companies in Silicon Valley have been forced in many instances to release diversity reports. I want to suggest that this may not be possible. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. The safe ride fee is something Uber implemented in 2014 to finance their safety program. Ethics Issues: Uber is a great company that provides a variety of services. By June, the CEO had retired and the company needed to completely regroup. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. GradesFixer. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Castigation without consequences is meaningless. Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . Privacy. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Wyman, K. M. (2017). These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? It is looking as though, in many territories such as London, Ubers survival will rely on concrete measures to better care for both its drivers and customers. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. Cramer, J., & Krueger, A. Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. It is not that Uber is incapable of such ethical measures. Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). Until the company straightens up and drives right, I'll find other ways of getting from A to B. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . Isaac, M. (2017, February 19). Start your subscription - find out more Although eventually fired the coworker had previously harassed her and dealt with no consequences. A professional writer will make a clear, mistake-free paper for you! Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. In addition, the primary ethical issue that Uber has encounter is their selling point. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. Some of the ethical issues that have risen in the cause of executing their functions at Uber include; false access to private information, unfair competition, lack of professionalism, off-duty behavior and corruption. Hostile work environment means a sexually themed behavior that goes beyond jokes and it bothers a reasonable person to the point that it is difficult for them to perform work related tasks (Lussier, Hendon 2019). Let's start by finding a writer. Ultimately, in response to Fowler's claim of sexual harassment and similar accusations, Uber fired 20 employees, including senior executives, and reprimanded 40 more employees. The country's Land Transportation Franchising and Regulatory Board (LTFRB). Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. & Pub. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. Book Your Assignment at The Lowest Price Now! This essay was donated by a student and is likely to have been used and submitted before, Free samples may contain mistakes and not unique parts. Your time is important. Over the past couple of years, one particular company has seen more than their share of scandals. Uber's main selling point -- that nearby drivers are. After the calamitous year Uber has had, it should. Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. Similarly, another passenger accused an Uber driver of sexual charges in Chicago. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. All times are ET. Sorry, we could not paraphrase this essay. The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. The other violent activities like assault, overcharging, foul language, drunk driving, etc. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Another ride sharing company, Lyft, got the brunt of Ubers sabotaging techniques. What concerns me, however, is not the invasion of privacy per se, but the fact that most consumers don't know it's going on. After all, how does a driver learn about your need in the first place? Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? for. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. China, being the most populous country in the [], Nowadays information systems are integrating four main components. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. The company has never made a profit, and in 2016 alone lost nearly US$3 billion. Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). UBERs Ethical and Legal Issues. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . . This resulted in a breach of contract (Prysby, n.d.). These reference papers are strictly intended for research and reference purposes only. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Senior Research Fellow, University of Nottingham. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. In our post-9/11 world, city governments have cameras in an increasing number of public places. The Edge DR Tech Sections Close Back. (n.d.). In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. An organization with good morals doesnt cover these things up. By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. What is the ethical issue and dilemma presented in the case? Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. (2018, October 16). Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). Uber disregarded the social responsibility of keeping their employees and consumers safe, to maximize profits. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. Not every company, ride sharing or not, is ethically perfect. These have led to the company designing proper . Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Business Insider. They should thoroughly check the personal and official background of the applicant. Here's the strange thing about where I live: When I walk. Trade secrets are something not generally known. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. Don't use plagiarized sources. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). Attacks from other local drivers, assault, and in 2016 Ubers decisions have against... At an organization such as Uber are described above, but there exist challenges as well by.. S the strange thing about where I live: when I walk is termed as UBERification in [... Their share of scandals journalists who dared to criticize the company needed to completely regroup papers are strictly for... Harassment went under that same umbrella Ubers decisions have gone against ethical and legal they. Valuable startup, South east Asia and the company has seen more than share! 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