BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. The NPI number of this provider is 1215594312 and was assigned on May 2019. mail@jackobryans.com. Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. The food wasn't so appetising with such distasteful service. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. as a tip! Are you sure you want to delete this question? Are you sure you want to delete this answer? 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I had chargrilled steak and chips which was delicious. I'm really writing this review for your staff to reflect and do better. You think it would stop there, but their rudeness continued right up until the bill. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Thanks again! We went for all three courses and it all tasted so good! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. get to come as often as we would like. I hope you make the necessary adjustments and amendments to your staff on the service side. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Yes indeed. Yes indeed. I hope you make the necessary adjustments and amendments to your staff on the service side. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. Went in for meal before going to gig. So, the negative. Afraid we wont be back. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. There was a good steady flow between our courses. There was a good steady flow between our courses. Open now : 12:00 PM - 11:30 PM. We had to ask. We left hungry and angry as it is rudewill find somewhere else I am sure! Order tasty fruitcake, lemon pie and Scones. Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. Not even a hello or welcome, you just announced "are you for the table of nine". And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Are you sure you want to delete this answer? The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Jack O'Brien was born on June 12, 1860. Second visit here last night and it was fantastic. I had booked this table for 9 people and gave you my card details over a month before my birthday. Highly recommend! It was just poor service. Wanted to go since covid but put off when tried to book and were met with rude response previously. It completely ruined our experience and definitely affected our appetite. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Food is delicious . I was upset and ready to just leave altogether. Not even a hello or welcome, you just announced "are you for the table of nine". Wanted to go since covid but put off when tried to book and were met with rude response previously. Great service, great food, great atmosphere. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Afraid we wont be back.More. Does this restaurant offer table service? The table next to us that we had sat at was not booked until later. My three final guests rushed in about 15 minutes late (at most). Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. 5mins later another couple are shown to that very same table we had been moved from. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We also found the staff very professional and knowledgeable. x. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . Overall a really beautiful good quality meal that celebrates local and seasonal produce. When family visit they always ask to visit here so it attracts people from far and wide! 5mins later another couple are shown to that very same table we had been moved from. Im not a massive dessert fan but this dessert was a game changer! We don't live in Dunfermline any more, so don'tget to come as often as we would like. Im not a massive dessert fan but this dessert was a game changer! Afraid we wont be back. A bit different from the usual pub lunch. The table next to us that we had sat at was not booked until later. No matter, we were relaxed and ready to order a round of drinks. You didn't ruin my birthday because it was my guests that made my birthday special. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Wanted to go since covid but put off when tried to book and were met with rude response previously. Definitely a return visit is required! the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Does this restaurant offer table service? The flavours of everything was really considered by the chef and it all really did taste so good! You didn't ruin my birthday because it was my guests that made my birthday special. Please do better next time. Jack M O'brien. I felt belittled and slightly bullied to be honest. We took the catch ofMore. Afraid we wont be back.More. We also found the staff very professional and knowledgeable. 149 Edward J O'brien. The guy next to me did well as he got 3. Lovely wine and some good cocktails. The provider is registered as an . I felt so uncomfortable from the get go. Website. We went for all three courses and it all tasted so good! Everybodys feeling the pinch at the moment. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. Please enable Strictly Necessary Cookies first so that we can save your preferences. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Much different from standard fare you often get. But the food is good! This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! People. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. 10/10. And excellent dessert. Jack O'Brien was 5-10 (178 cm) tall. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I eat out often but rarely post highly recommended. We had to ask. Highly recommend! I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. The ideal gift for Christmas! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Definitely not you. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Can a gluten free person get a good meal at this restaurant? The food wasn't so appetising with such distasteful service. Highly recommend! was the squid on toast and the Spanish chicken. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. No complaints there at all. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. Does this restaurant offer table service? Does this restaurant offer table service? ER 2002 Hounslow, Middlesex, TW3. Wanted to go since covid but put off when tried to book and were met with rude response previously. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. On the way out we bought some of Jacks chocolates which were divine. Im not a massive dessert fan but this dessert was a game changer! The guy next to me did well as he got 3. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. My three final guests rushed in about 15 minutes late (at most). You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. You didn't ruin my birthday because it was my guests that made my birthday special. We also found the staff very professional and knowledgeable. It's award-winning and will make you rethink the amazing-ness of this dish. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Afraid we wont be back.More. of professionalism and customer service skills were beyond astounding. And got to say Jack Obryans was just delicious! Went in for meal before going to gig. mail@jackobryans.com 01383 324720. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Jack 'O' Bryan's. Claimed. It was just poor service. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. There was a good steady flow between our courses. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Please do better next time.More, The food was excellent, came in good time and well presented. as a tip! That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Get quick answers from Jack 'O' Bryan's staff and past visitors. Location. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. One of my guests had ordered and brought a lovely birthday cake with candles on it. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. This restaurant scored 4.7 in the Google rating system. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! This website uses cookies so that we can provide you with the best user experience possible. Are you sure you want to delete this answer? Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. It is on your bill! Not even a hello or welcome, you just announced "are you for the table of nine". We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. My husband and I both had the steak, absolutely tremendous! Get yourself along and try it David and Victoria. We are using cookies to give you the best experience on our website. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Are you sure you want to delete this question? I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. There was only 2 of us. No matter, we were relaxed and ready to order a round of drinks. Excellent lunch. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. If the food wasn't so good, no none would dine here. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Tripadvisor performs checks on reviews. We don't live in Dunfermline any more, so don'tget to come as often as we would like. Excellent lunch. I felt belittled and slightly bullied to be honest. We will be back again soon however, so keep up the good work. Get quick answers from Jack 'O' Bryan's staff and past visitors. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. How dare you! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. It was just poor service. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Ridiculous. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. It completely ruined our experience and definitely affected our appetite. Get yourself along and try it David and Victoria. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Not even a hello or welcome, you just announced "are you for the table of nine". Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. get to come as often as we would like. Keeping this cookie enabled helps us to improve our website. On the way out we bought some of Jacks chocolates which were divine. Gotta say this is a true gem, in a town that needs more of. It definitely had the wow factor in taste. Where was Jack O'Brien born? We left hungry and angry as it is rudewill find somewhere else I am sure! We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Then for 12 I expected more than 2 scallops as a starter. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Join Facebook to connect with Jack O Brien and others you may know. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! more, British, Scottish, Vegetarian Friendly, Gluten Free Options. if in Edinburgh would be a lot more expensive. A full list is available within the "safety precautions" section of this page. If the system detects something that potentially contradicts our. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Dunfermline Fife KY12 8AT. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Thanks guys! It completely ruined our experience and definitely affected our appetite. No matter how many times I spelt my name you were unable to get it right on the reservation. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! John F O'brien . Staff were attentive, polite and friendly. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Location and contact. Will definitely be back and highly recommend! Ridiculous. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. seriously good recommendations. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Beautifully cooked lunch in a lovely setting. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Overall a really beautiful good quality meal that celebrates local and seasonal produce. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Read more See all (170) Ratings and reviews 280 You really should be ashamed of yourselves as you are a shame to the service industry. Thanks again!More, This is the version of our website addressed to speakers of English in India. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. There was a good steady flow between our courses. Afraid we wont be back. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. get to come as often as we would like. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. I felt so uncomfortable from the get go. Read more See all (170) good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. I had booked this table for 9 people and gave you my card details over a month before my birthday. You didn't ruin my birthday because it was my guests that made my birthday special. I had booked this table for 9 people and gave you my card details over a month before my birthday. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. About Jack 'O' Bryan's. About; Contact; Service Hours. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Food was absolutely incredible, cooked to perfection. Then for 12 I expected more than 2 scallops as a starter. My three final guests rushed in about 15 minutes late (at most). Confused I thought this woman was telling me our table was going to be given away for a table of five and two. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We had to ask. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? If the food wasn't so good, no none would dine here. COVID-19 update: See the added health and safety measures this property is taking. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. Great lunch, seafood and chocolates are amazing . Yes indeed. You think it would stop there, but their rudeness continued right up until the bill. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Definitely not you.
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