16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. 7.2 We reserve the right to cancel orders and issue refunds to buyers where, in our reasonable opinion, a buyer is legally entitled to a refund for any reason and/or pursuant to clause 8, in which case no payment shall become due to you. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. Now, everyone will use the NFL Ticketing Network. Sorry we couldn't be helpful. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Always be 100% sure to select the correct date before you buy! The Truth About Admission Fees. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. Ticketmaster offers the unique concept of Fan Guarantee. Click Sell Tickets if tickets are available for sale/exchange. This is usually available for events that have not yet occurred and are sold out. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. You can consult all applicable terms and conditions here. BUYER TERMS (BUYING AND USING RESALE TICKETS). We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. Accepting Your Tickets Step 1 Secondly, Universal is more than happy to work with guests to improve their park experience. You can transfer as many tickets as you like. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. 9 stk. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. 6.4 If you are a business seller and are registered for VAT, you acknowledge and agree the price you set for each Resale Ticket is inclusive of any applicable VAT. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. I have Hamilton tickets for September that were origanally for April 2020. MarketWatch provides the latest stock market, financial and business news. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. Login to your Ticketmaster Account on www.ticketmaster.ie. Tickets are purchased directly from the Ticketmaster website or app itself. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Hit 'Sell'. Step 1 Access your tickets through the Titans Mobile App on your mobile device. As for new tickets you will have to buy tickets for the date you would like to attend. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. If you bought tickets by phone, create a My Ticketmaster account now! You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. (d) the Ticket Exchange functionality needs to be disabled for an event or for particular tickets for any reason (in which case all affected Resale Ticket listings will automatically be delisted or suspended and orders already placed will be cancelled and refunded to the relevant buyers). In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Help us improve this article with your feedback. Home Help Center. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. 2 jf. Get stock market quotes, personal finance advice, company news and more. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. If you bought tickets online, you already have an account - just sign in. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. Once the recipient accepts your offer, you will not be able to cancel the . I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! Universal Studios tickets are non-transferrable. Open the SeatGeek app. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. 4. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. Ticketmaster's Face Value Ticket Exchange. Our Motto is: Lets Connect the World Better. When you buy a Resale ticket, we do our best to reissue them in your name. skip to content. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. Exchange by email Write VOID on the tickets you wish to exchange. Remember, the receiver's email address must be different to the sender's email address. Ticketmaster offers the unique concept of Fan Guarantee. 1999-2023 Ticketmaster. This will be the same price you paid, or less if you wish. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. Only they would be able to help you out if there is any chance to make changes into tickets date. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. How to Contact Ticketmaster Belgium 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. Can You Change Universal Studios Ticket Date? Is Universal CityWalk Free? Under normal circumstances, Universal Studios tickets are non-refundable. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Yes, this is normal. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. Login to your Ticketmaster Account. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. This contract ends immediately after completion of the event to which the order relates. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. 14.7 Nothing in this Ticket Exchange Policy seeks to exclude or limit our or any Event Partners liability for death or personal injury caused by our or any Event Partners negligence, fraud or other type of liability which cannot by law be excluded or limited. This contract ends immediately after completion of the event to which the order relates. 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. In such unfortunate circumstances, you can contact the airline to request a free . Re: Possible to change ticket dates at Universal and Disney? Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. We'll automatically reissue most tickets to the buyer. With undated multi-day passes, they . What is a CluedUpp event? When the ticket is exchanged, the . You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. All Rights Reserved. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. A venue may release more tickets for Ticketmaster to sell as the event date approaches. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. Purchasing Tickets. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. After the switch, you will enter the email address you use to access the community in order to reset your password. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). 0 0 Share Yes, Ticketmaster makes it easy to manage your Exchange listing. You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. 1. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. If in doubt about any of your tax obligations, you should seek specialist tax advice. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Remember, the receiver's email address must be different to the sender's email address. You shall not permit anyone other than you to use your account. For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Will the person I transfer tickets to need a Ticketmaster account? Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 2. You should contact us using our. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. It knew that you had closed your account and should have contacted you to make alternate arrangements. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Administrative and handling fees of 2.5 per ticket apply. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. Tickets Can I exchange my tickets to a different day? On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. If you contact Universal and cant change your reservation, its probably because your ticket is invalid. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. Find the ticket (or tickets) you no longer need. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. By continuing past this page, you agree to our. 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). SELLER TERMS (LISTING AND SELLING RESALE TICKETS). You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. Select the order you want to exchange under My Tickets Section. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. Selling Tickets. 392260 Views Oct 21, 2022 Article. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. No I just bought both the Universal and Disney tickets on . It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. You can check the status of your order anytime by visiting your My Ticketmaster account. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Calling is a 3 hour wait time. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Just go to My Account and click the Ticket Transfer button on your order. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. $5.00 for trade-ins 6 to 24 hours from departure. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. Select the game that you transferred ticket (s) for. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. Can I Transfer Ownership of My Universal Tickets? Set the price. Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. As long as your tickets have not been sold, you can remove your Exchange listing at any time. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. fully guided tours; guided private tours; self-guided tours; testimonials; about us . Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. We are changing the way you register and sign-in to the StubHub Community. 11.5 For the purposes of this Ticket Exchange Policy, a ". (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by.
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