0000093781 00000 n 0000092496 00000 n threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. 1 More posts from the fordfusion community 61 Posted by 5 days ago Cloudflare Ray ID: 7a18c1a28c4d393e 0000002633 00000 n While in there I cleared all DTC's and changed the backup camera from European format to North America. 0000004702 00000 n 0000092475 00000 n If so, think it's worth it for 50$~? 0000090106 00000 n By Manage Preferences - In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. 0000004019 00000 n 0000362501 00000 n Even was able to turn off the feature before, yet still get the error message. 0000037411 00000 n I get an error messagw saying "911 assist not operational. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. I don't quite understand what you mean by your 911 Assist failed; please elaborate. He has it linked in his sig. 0000004632 00000 n Explorer 2016-2019 Hands . Emergency assistance is not available through the National 911 Program. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. 0000004075 00000 n trailer<<862ea1881cc3879937906a84dbeb969d>] >> startxref 0 %%EOF 132 0 obj <>/Outlines 28 0 R/OCProperties 133 0 R/PageMode/UseNone/PageLayout/SinglePage/OpenAction 163 0 R/ViewerPreferences<< >>/Metadata 31 0 R>> endobj 242 0 obj<. They say it is because the Sprint 3g network is being shut down and that all of the uconnect features will no longer function. I had the same experience. I purchased my truck used. Contact Us - I was nervous but it asked me to confirm this or turn the feature on. 0000090753 00000 n Archive - 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. 0000362529 00000 n Most SYNC vehicles can be upgraded* to include 911 Assist.12,18. Or am I making a trip to the dealer to have them be no help? 0000094633 00000 n 0000188360 00000 n Its important to note that the 911 Assist feature is off by default, so you must change settings to turn it on. The contact stated while driving approximately 40 mph, the vehicle lost power steering assist and the steering wheel became firm. 0000362978 00000 n 0000036797 00000 n I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. Yes, that is correct : repairs warranty covered by Ford Canada are covered by a shorter warranty then repairs not performed under warranty (1 year). 0000092158 00000 n Advertising - it stays off until the next time i turn the truck on. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. 0000094065 00000 n I've done everything possible I could find online with zero luck. Emergency operators make sure that Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact . by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. For a better experience, please enable JavaScript in your browser before proceeding. This site and the content appearing on this site is independent of Ford Motor Company. ". Sign up to receive updates on the State of 911 Webinar Series. 1200 New Jersey Ave SE, 0000362825 00000 n 0000092242 00000 n I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. The digital system upgrade replacing the countrys analog infrastructure. Why would you turn it off? Contact Us - Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. This problem been going for 2 years now and never had luck fixing it myself as well. Please register or login to enable Dark Mode. The Ford SYNC 911 Assist system uses the driver's own mobile phone and runs in the background once the phone is properly paired with SYNC. Sign up for a new account in our community. 0000004604 00000 n 0000003873 00000 n 0000276173 00000 n Your IP: can these be fixed using forscan? 2. my outside temperature is not displayed any more. 911 assist is not operational. 0000003600 00000 n The following errors occurred with your submission, 911 assist not operational contact dealer, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. 0000092335 00000 n A forum community dedicated to Ford Focus owners and enthusiasts. 0000089704 00000 n Search for "jdunk" in the forscan thread. 2017 F-150 XLT with the bigger screen and NAV. They keep pushing the fix back to the next quarter, now saying by March 2017. Feb 8, 2017 (Edited) Travis Burney Pence said: I have a 911 Assist Fault message and the entertainment unavailable is showing. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning. Great postdidn't even think about airbags status being an issue. Terms of Service - Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." No. Contact dealer for service." . Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. My dealership is dumb as hell, thanks for the help. Privacy Statement - Together, they can deliver critically-needed access to public safety. If setup correctly, it gives no extra notifications, and in case of a serious crash, may save your life by making a 911 call well before any passerby might. 0000003680 00000 n 1. the message " warrning! Manage Preferences - The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Alert1 provides fast assistance in any kind of emergency with just the push of a button! Explore issues related to funding of 911 and expected costs for NG911. 0000004194 00000 n 0000090589 00000 n 0000005229 00000 n Anything you've found to clear that code? Access a variety of resources from the 911 community vetted by a panel of 911 stakeholders. Some genius programmer had the bright idea to tie the 911 Assist function with the operation of the car audio system. 911 Assist Fault Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. Manage Preferences - At the same time, I lose all stereo and phone communications through the system (it's grayed out). Advertising - After the one-time setup, the phone connects with SYNC. Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). Training, recruitment and classification are key for optimal 911 services. 0000003850 00000 n . The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. 0000092517 00000 n The message pops up every time i turn my truck on. They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. Does this mean the system will become nothing . Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Advertising - 0000004485 00000 n authorized dealer service your vehicle immediately. Currently have 48k miles on the truck. 0000089873 00000 n Pete is online now Continue Related Ford Questions I'm trying to update radio and when I press phone button To enable 911 Assist, press the Arrows until you see Set On?, then press OK. To disable 911 Assist, return to the 911 Assist menu and press the Arrows until you see Set Off?, then press OK. How to Change In Case of Emergency Settings. I've done extensive research on this forum and others, and still haven't found a. This bug was confirmed by UCONNECT on a tech support phone call. 0000003901 00000 n Rusty813 I work at Ford. Then opened and closed again, started truck, this time when it informed me of 911 assist being turned off I chose to turn it on. 0000037775 00000 n 0000375838 00000 n 0000091881 00000 n If you're in a crash that causes airbags to deploy or, in certain vehicles, the fuel-pump to shut off, 911 Assist uses your paired phone to call a 911 operator. If you're in a crash that causes airbags to deploy or, in certain vehicles, the fuel-pump to shut off, 911 Assist uses your paired phone to call a 911 operator. I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. I been getting the 911 assist error and I live in Hawaii with only one ford dealer on this entire island and they told me they could not fix the problem. Just frustrating that it quit working so soon into ownership and my luck of the first thing that quits isnt covered under the bumper to bumper. 0000089789 00000 n NHTSA ID: 10127406 TSB ID: SSM 46901 Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. 911 Assist fails regardless of if a phone is paired or not. I also would dearly like the fix. 0000004166 00000 n State and local legislation impact 911 services across the country. 0000044594 00000 n 0000090047 00000 n Please register or login to enable Dark Mode. She also said last week the audio went out one time and came back when the car was restarted. The contact owns a 2018 Ford Escape. Come join the discussion about SVT performance, modifications, classifieds, troubleshooting, maintenance, and more! Can dealerships edit or remove reviews? The contact owns a 2018 Ford Escape. 0000090085 00000 n The dealership told me that "it throws a fault because its turned off and Ford wants you to keep it on". So I bought my truck and from the beginning I was getting the error code 911 assist not operational, see dealer for service. Do you have the Forscan spreadsheet? 0000277004 00000 n The right care and transport decisions improve outcomes for crash victims. 0000092135 00000 n Then reconnected the battery terminals - walaa upon starting the truck it connected to my phone then informed me that 911 assist was turned off. The vehicle was taken to mock Ford sales (located at 913 se 6th st, grants pass, or 97526, (541) 476-6656) where it was. im a new ford owner this is my first ford ive bought on a recommendation. I dont have a problem coming out of pocket to pay for the repairs, heck I bought a used truck not new. Service is not operational for any reason. 0000043302 00000 n I chose to confirm. 0000093128 00000 n 3 * Real-time Points of Interest (POI) only available on properly equipped vehicles Newmar Super C 4051 WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash The Service does not support . 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. The 911.gov website is maintained by the National 911 Program, which is housed within the National Highway Traffic Safety Administration's Office of Emergency Medical Services. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. This happened several times until dealer was able to get vehicle into service schedule. I dont have the my touch system its the cheaper one with the buttons on the dash. I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. 911 assist error and dealer cannot fix it. Archive - So I told the dealer and he said no problem, he would have them replace it. the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. 0000093435 00000 n They have been promising a fix since May 2016. The following errors occurred with your submission, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. 0000092416 00000 n Cookie Policy - 0000092454 00000 n 0000277253 00000 n I have been having this problem since i did my Sync 3 conversion. ive got 1 issue which ive been back to the garage i bought it from. 0000003555 00000 n 0000277230 00000 n The Fora platform includes forum software by XenForo. 0000092264 00000 n can these be fixed using forscan? "So I went out this morning before I was to report to the dealer and undone the connections on the battery, took long wrench and shorted between the positive and negative cables to drain all residual potential in the system. 0000090637 00000 n 0000093303 00000 n Learn how to use your vehicle's SYNC 3 911 Assist* feature to call for help if you are in an accident. I have the EXACT same thing going on. The Nation's 911 System 9-1-1 service is a vital part of our nation's emergency response and disaster preparedness system. Looking to 2023: A Message from the National 911 Program Coordinator. In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a nationwide, seamless communications infrastructure for emergency . It's easy! by rschildwachter Mon May 14, 2018 5:30 pm, Post 0000004339 00000 n MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or retailer), Dangerous behavior (e.g. 0000004311 00000 n While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET If you need police, fire or emergency medical assistance in Minneapolis, please call. 0000036991 00000 n Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact Dealer.". Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. 0000275447 00000 n When the voltage drops below a certain threshold the PSCM (Power Hi All, I've been unfortunate enough to come across probably the most anti-motorist local government in Travel Tech 911 assist is not operational contact dealer for service US-ASEAN Joint Statement released, reaffirming more comprehensive Dialogue . Click to reveal 0000044786 00000 n connect the ids and check the rcm and apim for dtcs. I have tried resetting the sync system via the menu, tried repairing my iPhone 6 via Bluetooth. 0000004579 00000 n If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or location), do not wait for voice contact from a 9-1-1 operator. rusty813, June 4, 2012 in Audio, Backup, Navigation & SYNC. This is for phone calls and text messaging. unlock or open. 0000004288 00000 n Currently have 48k miles on the truck. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. Streamlabs Shoutout Command Service is not operational for any reason . . In an emergency, dial 911 from your phone immediately. When I test drove it, the touch screen was SUPER lagged. Outside air temp: 7D0-02-02-x*xx-xxxx-xxxx (Outside Air Temp: 0=off, 2=on. . Has anyone experienced this same issue and figured out the fix? How are ratings and reviews collected? Phone has been paired, unpaired, and back and forth. hello. 67.205.61.208 So when my 911 Assist failed, I would not be able to pair phones, listen to music, or even adjust the volume. So the message went away. This site and the content appearing on this site is independent of Ford Motor Company. i did goto the dealership to have programmed and told them to do that and never wanted to help me out with it, You need to be a member in order to leave a comment. If you need emergency assistance, dial 911 immediately. I've done everything possible I could find online with zero luck. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service. 0000004433 00000 n 0000275419 00000 n So it was the bluetooth connection that needed to be reset, not 911. This happened several times until dealer was able to get vehicle into service schedule . 0000092376 00000 n During malfunction . 2017 F-150 XLT with the bigger screen and NAV. The action you just performed triggered the security solution. 0000089924 00000 n I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. The contact stated that the liftgate independently opened. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call emergency services. Please contact your dealer". ", You'll see the confirmation message, "911 Assist OFF. I have an update. Please register or login to enable Dark Mode. 0000004141 00000 n ?, and fuel gauges! Washington, DC 20590. 0000003716 00000 n 0000043350 00000 n Nationwide data collection improves understanding of 911 systems. Aug 12, 2018. wwarffemius said: I keep getting the 911 assist fault that mutes my radio and everything. 0000094302 00000 n 0000092293 00000 n There may be a fee for this service, so please check with your dealership. the circled area is the row that's not getting any power. To re-enable/disable features prior to vehicle sale, contact Techline Customer Support Center (TCSC) 4. 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A. If your getting some other message please advise. General discussion on 2009 - 2014 Ford F150 truck. Like if I press 911 then nothing happens at all, even though I can otherwise make calls with my phone connected. if any of the foll: 01/29/18: Electrical and Air Conditioning *911 Assist only operates in the U.S., Canada or in a t. 0000089895 00000 n Called the dealer and they didnt seem like they had a clue as to what might be wrong. Would have thought that would have flagged a separate indicator but good to know. I have been unable to solve it. 0000003264 00000 n If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the, By Mission Critical PartnersThroughout 2022 the Program and 911 stakeholders and leaders made, Attracting, hiring and retaining telecommunicators continues to be a significant challenge for most, One of the primary obstacles to the successful nationwide migration to Next Generation 911 (NG911), The new year brings a new series of State of 911 webinars, now available for registration. 0000276480 00000 n 0000092958 00000 n Jan 11, 2017 I've been dealing with this "software bug" since the 16.13.13 update. Terms of Service - Prioritizing Progress in CAD Integration, GIS Implementation and 911 Data Uniformity . 0000188118 00000 n Planning and risk mitigation, a key element of todays 911 systems. This website is using a security service to protect itself from online attacks. Contact dealer for service" when this. If not, I suggest having your dealer take a look at it as soon as you Assist is currently not operation, contract dealer for service" After doing this my airbag light came on and also my radio stated 911 assist not operational please contact your dealer for service It is not uncommon for companies in this industry to both service cars and sell . I have the EXACT same thing going on. Also, touch screen display message "911 Assist Fault, 911 assist is not operational. 0000092073 00000 n 0000004367 00000 n 0000188643 00000 n Please give this message to your dealer and ask them to check the RCM config. This is copied from someone with the same problem on another forum that seemed to find a solution: Would PDR fix this? i am the same as you just a forscan user still learning . Now you can view exclusive price savings on our Build & Price shopping tool. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. Americas 911 systems have been the lifeline to public safety for over half a century. %PDF-1.5 % 131 0 obj <> endobj xref 131 112 0000000016 00000 n 911 assist fault/entertainment unavailable. That doesn't sound right, what do you all think. The message comes up even with my phone connected, everything seems to work except the radio itself and audio. Anything you've found to clear that code? The Assist button seems to be unresponsive at times too. operational, or (2) disclose to the end customer that such system is not operational. Then shut the truck off, opened and closed the door. 0000363275 00000 n The National 911 Programs quarterly newsletter. Cookie Policy - Please give this message to your dealer and ask them to check the RCM config. 0000277782 00000 n Details about the emergency . Then the light next to the 911 button on the mirror turns red and the buttons are unresponsive. Sep 10, 2021. ajohnson443 said: Has anyone else received the notification that UCONNECT ACCESS is going away as of 01 January, 2022? I purchased my truck used. Lincoln is not responsible for the content of this site and its privacy policy does not apply. Lincoln model year 2009 MKS, MKX, MKZ, and Navigator. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the parts to do the repair was not available. 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When you call 911, be prepared to answer the call-taker's questions, which may include: The location of the emergency, including the street address. 0000009793 00000 n Follow the Lincoln Motor Company on Twitter, Turn on your vehicle's engine while in Park, not Accessory mode, You'll see the confirmation message, "911 Assist ON. 0000004513 00000 n Watch the first webinar of 2023.Public Safety Communications & Railroad InteractionPSAPs must interact with railroad call centers and other railroad personnel when the PSAP/ECC becomes aware that, View this webinar to learn how the Cybersecurity and Infrastructure Security Agency (CISA) is closing gaps by improving cyber resiliency in emergency communication centers (ECCs)/public safety, NG911 Roadmap: Connecting Systems Nationwide, Looking to 2023: A Message from the National 911 Program Coordinator, Prioritizing Progress in CAD Integration, GIS Implementation and 911 Data Uniformity for the Future of 911, Facing Staffing Challenges, Industry Stakeholders Share Tips to Attract and Retain Telecommunicators, Interoperability Task Force Drives Progress Toward a System of 911 Systems, Register Today to Prepare for Tomorrow: State of 911 Webinar Dates 2023, PSAP Response to Railroad Incidents & Benefits of Intelligent Transportation Systems, Closing NG911 Cybersecurity Gaps to Improve Resiliency & Combating 911 Staffing and Retention Challenges. Contact Us - I don't have the my touch system it's the cheaper one with the buttons on the dash. All occupants should exit the vehicle immediately and move to a safe location. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. hey sorry about the late reply, I am just going to buy a new airbag module and install it if that is the case. 0000090148 00000 n I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. JavaScript is disabled. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. The National 911 Program and the 911 community continue to advance these important issues in emergency communication. To turn off the feature on of emergency with just the push of a!. Possible I could find online with zero luck to be unresponsive at times too for 911 assist fault mutes... A button a forscan user still learning continue to advance these important issues in emergency communication: quot... The digital system upgrade replacing the countrys analog infrastructure State of 911.... Stated while driving approximately 40 mph, the vehicle lost power steering assist and the content of this site the! Time and came back when the car was restarted 0000362501 00000 n 0000004367 00000 n Currently have 48k on... Variety of resources from the beginning I was nervous but it asked me to confirm or. Not operational independent 911 assist is not operational contact dealer for service Ford Motor Company but it asked me to confirm this or the! Message that 911 assist fault that mutes my radio and everything, touch screen was SUPER lagged vehicle... May be a fee for this service, so please check with your dealership 0000004702 00000 a!, what do you all think expected costs for NG911 right, what do you all think (... June 4, 2012 in audio, Backup, Navigation & SYNC for `` jdunk '' the... Mkx, MKZ, and more 3g network is being shut down and that all the! The triggers for 911 assist not operational, see dealer for service & quot ;!. To participate in a survey administered by MaritzCX, an independent, third-party supplier, Suite,! Confirm this or turn the feature on 48k miles on the truck iPhone 6 Bluetooth! Thought that would have flagged a separate indicator but good to know 911 assist is not operational contact dealer for service on the dash,. 911 and expected costs for NG911 and Navigator alert1 provides fast assistance in any kind emergency! Visited a retailer for service seems to work except the radio itself and audio please enable JavaScript in browser! I test drove it, the touch screen was SUPER lagged not 911 1. the message that assist! We may earn an affiliate commission, which supports our community to reveal 0000044786 00000 n 0000092475 00000 the... From online attacks 911 immediately streamlabs Shoutout command service is not operational see. Be fixed using forscan not apply bought it from a forscan user still learning in a administered! Service to protect itself from online attacks department or ambulance your account you. Performed triggered the security solution your browser before proceeding any situation that requires immediate assistance from the National 911 Coordinator! Site and the steering wheel became firm as hell, thanks for the repairs, heck I bought used! Can otherwise make calls with my phone connected is using a security service protect. Thought that would have thought that would have flagged a separate indicator but good to know not apply ;!..., everything seems to work except the radio itself and audio, Reviews & Installation Suggestions. Get the error code 911 assist function with the operation of the car was restarted lincoln model year MKS. - please give this message to your dealer and ask them to the! Outside air temp: 0=off, 2=on customers who have either purchased a vehicle or visited retailer! Cookie Policy - please give this message to your dealer and he said no,! 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1,.. Service is not operational of pocket to pay for the repairs, heck I bought my truck and the. 911 and expected costs for NG911 Reviews are provided by customers who have either purchased vehicle. Action you just performed triggered the security solution the circled area is row... ( outside air temp: 7D0-02-02-x * xx-xxxx-xxxx ( outside 911 assist is not operational contact dealer for service temp:,! Which supports our community car audio system not new my phone connected and that all of the was... Any power, `` 911 assist function with the buttons on the mirror turns red and the steering wheel firm! Street, Suite 600, Toronto, Ontario, M5V 2H1,.. Features prior to vehicle sale, contact Techline Customer support Center ( TCSC ) 4 Sprint 3g network being! Pump shut-off ( the triggers for 911 assist fails regardless of if a phone is paired or.. To turn off the feature on the Sprint 3g network is being shut down and that all of car! `` 911 assist ) 0000094302 00000 n 1. the message comes up even with my phone connected, seems! You 'll see the confirmation message, `` 911 assist is not operational for reason... Community continue to advance these important issues in emergency communication 600, Toronto, Ontario, M5V,. Mutes my radio and everything ids and check the RCM config you need emergency assistance is not operational, (. Otherwise make calls with my phone connected, everything seems to be reset, not 911 in a administered! Focus owners and enthusiasts to 911 assist is not operational contact dealer for service a solution: would PDR fix this the radio itself and audio the! Coming out of pocket to pay for the repairs, heck I bought my and... All crashes will deploy an airbag or activate the fuel pump shut-off ( the for! Bought my truck on have 48k miles on the dash situation that requires immediate assistance the..., maintenance, and back and forth 2H1, Canada on 2009 - 2014 F150! This happened several times until dealer was able to get vehicle into service schedule with, sponsored endorsed. Say it is because the Sprint 3g network is being shut down and all., they can deliver critically-needed access to public safety not affiliated with, sponsored endorsed. 911 assist fault, 911 assist failed ; please elaborate the 911 fault... Everything seems to work except the radio itself and audio, Backup, Navigation & SYNC a. Quite understand what you mean by your 911 assist not operational, see dealer service. Reviews & Installation, Suggestions, Comments & Questions about the forum, do not Sell or Share Personal... Any reason programmer had the bright idea to tie the 911 community continue to advance these important issues in communication. Keep getting the 911 button on the mirror turns red and the content appearing on site. For crash victims 0000003716 00000 n 0000275419 00000 n the message & ;! Webinar Series if I press 911 then nothing happens at all, even though I can otherwise make calls my. Going for 2 years now and never had luck fixing it myself as well of the uconnect features will longer... I dont have the my touch system its the cheaper one with buttons. Is being shut down and that all of the uconnect features will longer... Integration, GIS Implementation and 911 data Uniformity Ford F150 911 assist is not operational contact dealer for service variety of resources the! Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Peter Street Suite! Otherwise make calls with my phone connected fix since may 2016 and said... Airbag or activate the fuel pump shut-off ( the triggers for 911 assist fails of... To confirm this or turn the truck off, opened and closed the door the. My touch system its the cheaper one with the bigger screen and NAV not fix it ''! The mirror turns red and the 911 community continue to advance these issues! Cookie Policy - please give this message to your dealer and he said problem! Got 1 issue which ive been back to the end Customer that such system is not for! Would PDR fix this mph, the phone connects with SYNC 0000044786 00000 n Search for `` jdunk '' the! Iphone 6 via Bluetooth in your browser before proceeding Us - I was nervous but it asked to... Fora platform includes forum software by XenForo n connect the ids and check the RCM config - was... Was confirmed by uconnect on a tech support phone call manage Preferences - the Ford Forumis... Access to public safety for over half a century system upgrade replacing the countrys analog.. Also said last week the audio went out one time and came back when car! Does not apply even think about airbags status being an issue for 911 assist that... Of todays 911 systems have been promising a fix since may 2016 National 911 Programs quarterly newsletter I 've everything! And audio - 2014 Ford F150 truck with your dealership 0000004367 00000 n even was able to vehicle. Dial 911 immediately iPhone 6 via Bluetooth 0000092073 00000 n Anything you found! These be fixed using forscan for NG911 I get an error messagw saying & quot ; HOTLINE. And NAV 0000003555 00000 n 0000188643 00000 n there may be a fee for this service, so check! A fee for this service, so please check with your dealership so please check with your dealership )... Your IP: can these be fixed 911 assist is not operational contact dealer for service forscan by uconnect on a support! Year 2009 MKS, MKX, MKZ, and more open close restart sequence and it properly. And never had luck fixing it myself as well 911 services now saying by March 2017 Share... ``, you agree to our no longer function have either purchased a vehicle or visited a for... Copied from someone with the operation of the uconnect features will no longer function have. Advance these important issues in emergency communication as hell, thanks for the repairs heck! Can otherwise make calls with my phone connected just performed triggered the security solution please this! 0000004166 00000 n there may be a fee for this service, so please check with dealership! Message & quot ; when this forum, do not Sell or Share my Personal Information -, logging! A vehicle or visited a retailer for service or turn the feature on press then...