Answer dates might appear two to three weeks before they were published. Once you have a phone interview with the recruiter, he/she will recommend a second interview. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. Find additional company focused interview questions by practicing from one of our industry sets. Any insights would be helpful. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? 22 Regions Financial Financial Relationship Consultant interview questions and 20 interview reviews. Online bank assessment exams can come in various . Sent them my resume and they sent it to the company. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Anonymous Interview Candidate in Jacksonville, FL, I applied online. In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Overall was a very smooth process and went very quick. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland Whats the best way to have a lack of compensation and incentive conversation in your department? This was for alabama. He let me know that she had calmed down and thanked me for my service the evening prior. The total cash compensation may get paid differently by industry, location, and other factors. This has led to my total duties doubling over the course of four years. They asked generic interview questions that were easy to answer and also were personable at the same time. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. As a Personal Banker with Regions Bank, you will be dealing with a wide variety of clients and your interviewer will be looking to hear that you are able to tailor your approach to working with many different personalities while maintaining a knowledgeable and professional approach with each person. ", "My favorite manager was my very first manager when I worked at Company X. US Bank - Sheridan This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. Describe a time in your last job where you had to deal with an angry customer? ", "First, I would make sure that I fully understood the situation by asking more questions of the customer and would do so in a very polite and professional manner. Free interview details posted anonymously by Regions Financial interview candidates. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. I got along with the boss so it went very well. Second with the branch manager in person. I applied online. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Find contacts: direct phone number, email address, work experience. The process of the interview was very simple. This required me to tap into my ability to lead change management for my work and my team. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. What do you dislike about your current role? Regions Bank was written by Ryan Brunner on October 7th, 2020. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. It took about a month in total from the moment I put in my application and did their assessments. I interviewed at Regions Financial. I was asked numerous questions about situations at my previous places of employment. Then, you will answer job-specific questions. What 401K Plan benefit do Regions Financial employees get? At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". Ive inquired about pay but its gotten nowhere. Interviews were fairly unstructured, more behavioral and fit questions than anything else. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. The application process does have a few assessments to filter candidates. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. Name a time you had a problem with a difficult customer and how you resolved it. The process took 2 weeks. If you want to ace your upcoming interview, practice with our topical-based interview question sets. They ask you scenario questions and to describe past times you have encountered this and how you handled it. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Would recommend to anyone to apply. ", "Being in a leadership role is important to me, so I plan to be working in a management based position at Regions Bank in the future. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. Contact. Why are you a good candidate. Such information will be stored for a set period of time. Then they asked me how I have overcome objections in the past when selling a product or service. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. Think about your definition of success. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. In my current role as a Financial Advisor, I work with clients that range from C-Suite Executives all the way down to entry level employees making close to minimum wage. Be sure to check out our ranking of the top firms in the field. What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. No job-specific questions, they are just trying to get a feel for your personality. Regions Bank. Copyright 2023 Grabjobs Pte.Ltd. OR. Consider sharing a professional challenge or a situation you overcame in school. Tell me about a time when you were given a goal to achieve. Prepare for the interview by formulating answers to common interview questions and research Regions Bank to show your interest in the position to your interviewers. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. I build trust with people by doing what I say I'm going to do and delivering results on time. Read more, Upgrade to Premium to view the number of applicants for this Job. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. Name a time you had a problem with a difficult customer and how you resolved it. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. In my five years within banking, I have never been involved in a discrepancy.". Everyone was extremely friendly and professional. If hired for this role, my immediate goal upon starting would be to get to know my team very well. Applied through school, met for a 30 minute interview that consisted of behavioral questions. What in your education has prepared you to work at Regions Bank? The process took 3 weeks. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. At some point during your career up to this point, you've faced a time where you felt completely overwhelmed while on the job. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. Read More . For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. Tell Me about yourself Once you have a phone interview with the recruiter, he/she will recommend a second interview. Staying organized is essential to make sure that you are thorough and pay attention to details, to keep customers happy. I applied online. Thank you for your interest in a career at Regions. How do you plan on going about being successful in this position? I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. Go Into the Interview Prepared. Ive inquired about pay but its gotten nowhere. Find out what skills and jobs are in high demand. Why are you a good candidate. Free interview details posted anonymously by Regions Financial interview candidates. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. He was slamming desk drawers and using really inappropriate language. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. On a personal level, the things I wish to achieve in my life. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. I applied online, completed the assessment, and was called in for an interview within a week of applying! Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. When introduced, I took the time to learn every aspect of they system and how it impacted my job. The purpose of this page is to help you prepare for your job interview. You will usually get an answer if youve been offered a job within the same week or so. If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. Still hoping I get the job. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. Floor Director I have a communication style that is very confident, friendly and professional no matter who I work with. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. I interviewed at Regions Financial (Jackson, MS) in May 2021. Lasted about 20 minutes. Any insights would be helpful. The process took 2 weeks. I interviewed at Regions Financial (Columbus, GA) in Nov 2022, It was straightforward and easy got the call today with the offer for the job and I was happy but I knew i had the job because based off my experience, I applied online. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Interviewers also want to hear about results. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. Share how this job will help you get one step closer to achieving your goals. The process took 2 weeks. The process of the interview was very simple. Does anyone know about the Operation sales support analyst role at blackrock? ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. You may review, modify, or update your information by visiting and logging into the careers section of the system. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Could differ for a single internship vs. their big programs. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. Tell Me about yourself Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Better yet, they want to know how working for them will help you accomplish your goals! "I define success through my ability to reach the goals that are set out for me. I applied online. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. What are your three biggest strengths and how would they be beneficial at Regions Bank? The process took 1 day. This company has a positive atmosphere that many graduates would enjoy. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations Behavioral Interview Questions. Ive inquired about pay but its gotten nowhere. Regions Bank wants to hear about the situation and the action you took. "Describe a time you overcame a challenging situation." After I asked my questions they told me they'd give me an answer either way by the end of next week. Tellers are often the first line of defense with customers that call or come into the branch and you will be relied upon to help diffuse any situation that could get out of hand with customers. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. "Tell me about a time you had to work in teams. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. Meet and greet before hand. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. ", "I show integrity in my work in everything that I do. Tells us about your first 6 months on the job? No job-specific questions, they are just trying to get a feel for your personality. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. I interviewed at Regions Financial (Destin, FL) in Feb 2021. How is their IT department for roles like Director or VP? As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. Practice for the tests listed above that apply to you. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. The second interview will consist of two managers asking you questions to see if you are a good candidate. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) It was very much a normal interview. This employer has embraced transparency and taken extra steps to engage with their employees. Then they asked me how I have overcome objections in the past when selling a product or service. , I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Interviews were fairly short and basic. A person's financial situation is private and I would take all necessary measures to keep conversations as private as possible in this role. Very laid back interview. If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland ", "I really pride myself on my ability to work effectively with many personality types and people from different backgrounds. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. It also wants performance-driven employees. I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. You must show what makes you distinct and an asset over the other candidates. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. Anonymous Interview Candidate in New York, NY, I applied online. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. If not, I then use my best judgement to determine what role or person would be best handling the duty. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Find Abigayle's email address, mobile number, work history, and more. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. It seems like they have a great culture and environment. I applied online. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. You must show what makes you distinct and an asset over the other candidates. Whether a customer is looking to transfer money to another country or some other odd request, your interview is hoping to learn that you are able to think on your feet and not get flustered in any situation you may face on the job. I applied online. Therefore, any date prior to 2019 might not be accurate. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Does anyone know about the Operation sales support analyst role at blackrock? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Whats the best way to have a lack of compensation and incentive conversation in your department? We adjusted the accounts accordingly. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? The tougher questions included some in depth understanding questions/very analytical questions. "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. Preparation for your interviews can help you feel more secure as you go through your interviews. The process took 3 weeks. Overall a breeze! Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. It is also necessary for accomplishing your daily tasks behind the scenes. If you owned a new bank what are some things you would consider as a funding manager? I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". "Give an example of a goal you reached and tell me how you achieved it. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. About 11 days later I got a phone call to schedule an interview for the next day. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. I interviewed at Regions Financial (Memphis, TN). Regions Bank is one of the most reputable banks in the United States. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Simple interview. Very laid back interview. Anonymous Employee. I interviewed at Regions Financial. I let her know that I'd need to take her number as our manager was not in the store that evening. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. I interviewed at Regions Financial (Memphis, TN). I had two interviews, one with HR and one with the Branch Manager. Read More Third Quarter 2022 3Q22 Form 10-Q Quarterly Reports Stock Price NYSE: RF $ 23.01 -0.03 / -0.13 % Last Trade: 04:00 PM EST, Feb 23, 2023 Volume: 6,991,091 The process took 3 weeks. We do this by creating interview questions that we think you might be asked. Ive inquired about pay but its gotten nowhere. Once you have a phone interview with the recruiter, he/she will recommend a second interview. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. How to Answer: Why Do You Want to Work Here? Last year, I did this with a customer that I had over a years worth of history with. Took about 30 minutes, people were super nice and basic questions. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. There are 478,208 open job vacancies in the US. "This question really brings me back to a particular week a few years ago in my current job. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? ", "My primary goal is to achieve a leadership position within the banking industry. They really care about your fit on top of what you know. Then they asked me how I have overcome objections in the past when selling a product or service. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Second with the branch manager in person. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. Contact us here. , Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. Second with the branch manager in person. As a Teller with Regions Bank, you will be responsible for the receipt of cash and distribution of cash to customers that come into the lobby and drive-thru of the branch location you would be working at. She was attentive and spent a lot of time mentoring me. OR. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. How do you handle goal setting for yourself? "I love my current boss because she leads with a collaborative and team-oriented style. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. marcia brown star trek, casting calls teens 2022, Or corporate development without a regions financial relationship consultant interview of the interviews were fairly unstructured more! 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